We are available for live support on Monday through Friday between the hours of 8am and 7pm eastern time. There are a number of ways we support educators using Track My Progress. Please choose the option that works best for you.

Email us

Please email us at support@trackmyprogress.com with your question. We typically response within 15 minutes.

Send us a message

You can also contact us by completing the form below.

Give us a call

We are standing by to take your call. Please call us at 800-294-0989. Select option 1 for Sales and option 2 for Support. If you prefer for us to call you please complete the from on this page and be sure to include your phone number and the time you would like us to call you.

Check outages and reliability

Please check status.trackmyprogress.com for known outages.

Chat with us online

Sign in to your Track My Progress account and click the tab at the bottom right of any page to activate a live chat session.

Search our knowledge base

Visit our knowledge base and search for specific questions related to Track My Progress and interim assessment