Clearing your browser’s cache can make recently changed web pages to show up correctly. Browsers handle caching differently. Be sure to follow the steps for your browser.
A cookie is a piece of text stored by your browser to help it remember your login information, site preferences, and more. If you are having problems with one of our sites, deleting your cookies will reset your preferences to their default values.Note: On Firefox, Chrome, and Safari, it is possible to search for and delete only your Track My Progress cookies. On Internet Explorer you will have to delete all cookies.
Can you access other major web sites? If you’re having trouble accessing www.trackmyprogress.com, try visiting other websites to test your internet connection.
Try another browser. Extensions or other software may occasionally corrupt your browser, leading to unexpected behavior. Before making changes to your primary browser, try accessing the internet with another browser like Chrome or Firefox.
Check your anti-virus and firewall settings
Still having issues no matter which browser you’re using? Try disabling your anti-virus software — corrupt or partially-uninstalled software can break your access to the internet. Also try disabling your firewall temporarily to see if that helps